I have a windows tablet which can still connect to the printer and prints fine but with limited capacity because of the tablet size. I am at the end of my tether I need the printer for work, I don’t know what to do, I can see other people are having the same issues. I phone Microsoft and they said “its HP’s problem they know they’re driver’s need to be compatible”. I phoned HP and had an attitude that I don’t care its Microsoft’s problem. I tried the original disc when I first installed the printer with no problems but still the same error. I have tried all the suggestions on HP support site also on Microsoft. (The Printer drivers not compatible with a policy enabled on your computer that blocks NT 4.0 drivers). Please try on your VISTA machine: Control Panel -> Printers -> Add a printer -> Add a local printer ->. Want to provide it to a Vista machine as a network printer. I never had a problem with the printer until the drivers were changed and Windows 10 Home 64 bit updated around June 2017, the printer stopped connecting to the laptop with the error message An old printer connected to an 'older' machine (XP, Win2000) with so called NT4.0 (kernel mode) driver. I have a HP Envy 4520 All-in-One Printer just over a twelve month old.
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